Currently 8-9-14

by Jamie Sanford on August 9, 2014

You can buy a Currently list from Rukristin Papercrafts to fill out and utilize on your social media channels, etc. You can get a digital version as well, which I used here with Photoshop (and the font of my handwriting) to create.

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Instagram Roundup #99

by Jamie Sanford on August 8, 2014

Here are all of the other Instagram Roundups!

My former nail salon was demolished.

Instafortune.

A new crepe presentation by William.

Nine Inch Nails show was amazing as usual. As much as I love TR, the setlist was I think the exact same as the night before? I felt bad for people who went to both local shows. I have compiled my dream NIN setlist, one that I think would make a lot of longtime NIN fans happy, in case TR needs a suggestion.

Tried putting my hair over my head on the pillow to keep my roots from being too flat. Mostly I think I’m better off using the root lift spray and a lot of blowdrying.

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AAA.com – Brand Experience Project

by Jamie Sanford on July 31, 2014

Click here for all posts in the Brand Experience Project.

I recently bought a new car, after having to call AAA twice in one week to rescue me in my old one. It was just after getting my new car that I had to renew my AAA membership. I’ve had it as long as I’ve had a car, and it really is the best thing. I have been towed at least twice, and jumpstarted maybe 10 times? Things happen, it’s good to have roadside assistance.

Anyway, I decided to renew my membership online, and that’s where things went downhill.

Pretty straightforward. I’m in North Jersey, this is the North Jersey section of AAA.com. This could be a bit more modern, but perhaps it is working for them. Change for the sake of change isn’t necessary, but a bit of an update on the look would not hurt the site.

I choose the “login” option as I’ve been here before. Again, easy enough instructions for me to get to my account.

Instead of my account, I’m back to a general page. Hmm.

I move to the membership area to review my options. Oy. This really needs to be presented in a better way! A direct comparison of all options on one page would be better. Or perhaps a chart showing each option, how much it costs, and the features it has checked off. We’ve all seen a version of this.

You can see all of the tabs are similar.

This is where I got when I clicked “renew.” Come on AAA! This is awful. You can see the little message in the middle of “if you are already an AAA member, click here.”

This is the last page I saw. I clicked the button to “renew” my membership and NOWHERE on this page does it offer me the opportunity to upgrade my membership for the new membership period! A huge missed opportunity by AAA. I wanted to pay them more money for an increased service level, and their website completely fails at making that possible.

AAA is lucky that I like their service so much. I actually filled out a form and wrote a check and used a stamp to send this in the actual mail, since their website did not do the job.

I cannot end this post on anything but a down note. Consumers are used to being able to do most things online, and how many opportunities has AAA missed for upgraded memberships because their website is impossible? It would have taken seconds for me to stay with my basic membership and move on, but I made the effort because it was important to me to upgrade. If I was wavering at all I would have just used this website to renew and that would have been the end of it.

Thumbs down, unfortunately. This is not only a frustrating experience on the consumer end, but is likely having an effect on sales and income on the business side. Thumbs down all around.

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Instagram Roundup #98

by Jamie Sanford on July 30, 2014

Here are all of the other Instagram Roundups!

A Busch Gardens trip in 2008 was up for Throwback Thursday.

We went estate sailing over the weekend. Can you even handle this shag carpet?

Round 2 of estate sale dolls that do not approve of you. That one on the right is a biiiiitch.

William bought a big map of Europe from sometime before 1990. There are 2 Germanys.

Unfortunately it only took 2 weeks for my new car to get injured. I have a shiny new tire replacing this one.

The 28th marked 14 years since I first met William in person (we met online a few months prior). He’s still my favorite.

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Link Tank #15

by Jamie Sanford on July 25, 2014

Click here for all of the link posts on JamieSanford.com.

I got great seats to an upcoming Nine Inch Nails show. Trent Reznor was interviewed about this tour with Soundgarden by EW.

Thrillist: Comfort Foods of Every State.

Distractify: 40 Travel Tips

Who Do You Think You Are? is back. It’s one of my favorite shows. I even found out that Cindy Crawford’s 7th great-grandfather hung out with my 8th great-grandfather.

Top baby names are really influenced by pop culture, from Uproxx.

Food52 gives you Glazed Shallot, Walnut, Sage, and Goat Cheese Pizza. How delicious does this sound?

We took these cream cheese squares to a 4th of July barbecue and they vanished. (Allrecipes)

Boys in high heels dance to Beyonce. You’re welcome. (New Now Next)

NPR has an image of a person laying next to a dinosaur bone that is just mind-blowingly big.

A big collection of savory tarts from Saveur.

This wedding dress on Rock ‘n Roll Bride is my new favorite one ever.

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