Dr Martens

Dr Martens | Current Favorites

by Jamie Sanford on May 14, 2018

I am an avid fan of Dr Martens shoes, and have been since I was a teenager. (See this post to have a look at the first pair I bought, back in 1994-95. I still have them.)

My collection continues to grow, as I’m always on the lookout for something new and unique to add in to the collection. The best deal ever was on the Arabella loafers in navy blue, a purchase from Hautelook for over $250 off of the original price. We have a Dr Martens outlet nearby where I found the 1461, Valentine edition. (Which I don’t wear nearly enough.) The Kristy boots are a new addition featuring soft leather that I have loved from the second I put them on.

I have gathered a list of the Dr Martens shoes in my collection (or the closest match), and also some of my wishlist items as well. Check it out below, and tweet me with your favorite Dr Martens shoes.

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I receive promotional emails from Dr Martens, and almost always open them. I am engaged with the brand and was excited to see a 40% off sale come into my inbox.

Things got unfortunate from there.

I have biggish feet, so I choose WOM 10 from the dropdown menu for size.

Why is the 9 there? I don’t wear a 9, I wear a 10 in Dr Martens shoes. I click the X next to the 9 to remove results that only apply to size 9.

Doing this unchecked both 9 and 10, so now I have all of the results again. This is INTENSELY frustrating to experience, and without being able to quickly skim which shoes were available in my size, I was over the shopping experience very quickly.

I hope that Dr Martens can get their website filters sorted soon, so that my next shopping experience is less frustrating.

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Dr Martens Checkout | Brand Experience Project

by Jamie Sanford on March 22, 2016

Click here for all posts in the Brand Experience Project.

I have not been shy about my feelings about Dr. Martens shoes and boots on this blog. I have quite a few pair, and even talked about my first pair, a major experience in my teenage years, here on the blog.

I check in on their website pretty regularly to check in and see what’s new, and this week, I ran across a pair of heeled loafers that looked perfect for me.

When I went to purchase these, it was much more aggravating than I expected. I don’t remember this happening before, but I will admit that it has been a long time since I made the purchase directly from DrMartens.com.

The shopping experience is quite good, and I may explore that further at a different time, but for now, I want to address issues I had during checkout.

The cart page is really clean and simple, which I like.

I looked up coupon codes online and went to try them out on this purchase. You can see where I put DMFF in the box, but after I put it in there, a little thinking circle moved in the box, and then disappeared. It apparently isn’t valid, but the site doesn’t tell me that! It seemed broken until I realized that it was showing me in the most minimal way that it was processing the code. I can clearly see the “0.00″ off for my promo code, so I’m guessing it isn’t working. However, it is super disappointing that they aren’t telling me that my code is invalid in a much more significant way.

Fail number 2 was that there was something up with the shipping options. I chose my state, that was easy enough, but then, when I used the “delivery” dropdown, it gave me 3 listings for “unverified.” Wth. I ended up going back to the homepage and re-navigating to my cart, and it had pre-populated the free shipping option for my order over $50.

I know I said that this page being clean and simple was great, but a little bit more going on is fine, especially if it is going to make it more user-friendly.

Further into the checkout process, I had issues changing my billing address. It took a minute for me to realize that this was because the checkbox for “my billing address is the same as my shipping address” was below the address fields and I had not scrolled down far enough to see it. I was unable to edit the billing address until I had unchecked the box. This needs to be moved to above the address fields.

Here is my order confirmation. The order confirmation screen was short, so I expected more information in the email. Yet again, I run into the issue of a company not giving me any indication of what their order processing time is, how long I should expect to wait before receiving the tracking information. This is basic stuff people! Even a biggish window of a few days is better than nothing, and I know from experience that many customers think that all companies are running like Amazon and shipping orders within hours. I know this is not the case for many online retailers, and we need to keep everyone’s expectations managed properly.

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Shopping for Dr Martens

by Jamie Sanford on May 26, 2015

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Instagram Roundup #121

by Jamie Sanford on April 8, 2015

Here are all of the other Instagram Roundups!

We had beautiful views on our flight to New Orleans.

We had the greyest day when we were driving in Mississippi and Arkansas.

I was sad to see this amazing sign attached to an abandoned motor hotel.

The beautiful ceiling in the Fordyce Bathhouse.

We stopped in Little Rock and took a look at the capitol building.

Another grey day, lots of blown-out skies in Natchitoches, LA.

Pale girl problems.

I had this bourbon root beer float one night in New Orleans. Will had quite a few Sazeracs.

Bourbon Street at dusk.

We did get the sun eventually, when we got to NOLA.

We had the best weather on the last day of our trip.

In participation of #inspirapril on Instagram, I shared this photo of my new favorite shoes. These are the Allisa by Dr. Martens. Unfortunately they are sold out!

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